Effective date: 18 September 2025
This Agreement is between Transparabl Ltd ("Transparabl") and the Customer accessing or using the Services. By using the Platform, you agree to be bound by these Terms of Service. If you do not agree, do not use the Services.
The following terms have the meanings set out below wherever used in this Agreement:
Subject to the terms of this Agreement and payment of applicable fees, Transparabl grants the Customer a non-exclusive, non-transferable, limited licence to access and use the Services during the subscription term.
Transparabl targets 99.5% platform uptime, excluding scheduled maintenance windows which will be communicated in advance.
Support availability and scope may vary by subscription plan. Details are set out in the applicable plan documentation.
Transparabl reserves the right to suspend access to the Services in the following circumstances:
Where possible, Transparabl will provide advance notice before suspension. Suspension does not relieve the Customer of payment obligations.
Subscriptions are provided on a monthly basis and automatically renew at the end of each billing period unless cancelled.
The Customer retains full ownership of all Customer Data submitted to the Platform. By using the Services, the Customer grants Transparabl a limited licence to process Customer Data solely for the purpose of providing the Services.
Transparabl retains all intellectual property rights in the Platform, including all software, algorithms, designs, documentation, and Derived Data. Nothing in this Agreement transfers ownership of the Platform to the Customer.
Both parties agree to maintain the confidentiality of the other's confidential information. This obligation survives for 5 years following termination of the Agreement.
Confidential information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party; (c) is disclosed with the disclosing party's consent; or (d) must be disclosed by law.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, TRANSPARABL DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Transparabl does not warrant that the Services will be uninterrupted, error-free, or free from harmful components, or that any defects will be corrected.
Each party represents and warrants that it has full authority to enter into this Agreement.
Each party will indemnify the other against third-party claims arising from its own breach of this Agreement, negligence, or wilful misconduct.
This Agreement is governed by and construed in accordance with EU law. Any disputes arising from or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts of Transparabl's place of business.
Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of 30 days.
Company: Transparabl Ltd, Republic of Cyprus
These Terms of Use govern access to the Transparabl platform and website. They supplement the Terms of Service above and apply to all users. Disputes are subject to Cypriot law and the jurisdiction of the courts of Nicosia, Cyprus. Liability is capped at €500 per incident.
These Terms of Use govern your access to and use of the Transparabl platform and website operated by Transparabl Ltd, a company incorporated in the Republic of Cyprus. By accessing or using our services, you agree to these terms.
The same definitions from the Terms of Service above apply here: Services, Customer, Customer Data, Derived Data, Platform, and Transparabl.
Transparabl grants you a non-exclusive, non-transferable licence to use the Platform subject to these Terms of Use. You agree not to copy, reverse engineer, share credentials, upload malware, or use the Platform for unlawful purposes.
We target 99.5% platform availability. Scheduled maintenance will be communicated in advance. Support response times: critical issues within 4 hours, general issues within 24 hours, questions within 48 hours.
We may suspend your access for non-payment, breach of these terms, illegal activity, or a security incident attributable to your account. We will provide advance notice where practicable.
Monthly subscriptions auto-renew unless cancelled. You may cancel at any time, effective at the end of the current billing period. We may terminate with 30 days' notice, or immediately for material breach. Your data will be retained for 90 days post-termination for export, then securely deleted.
You retain ownership of your Customer Data. Transparabl retains all intellectual property rights in the Platform, software, and Derived Data. No ownership of the Platform is transferred to you.
Both parties agree to keep confidential information secret. This obligation applies for 5 years after termination. Standard exceptions apply (publicly available information, prior knowledge, legal disclosure).
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TRANSPARABL DISCLAIMS ALL IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY CYPRIOT AND EU LAW.
You represent that you have the right to submit any data you upload, and that it complies with applicable law. Transparabl warrants that the Platform will function materially in accordance with its documentation.
Transparabl's total liability to you is limited to €500 per incident. Neither party is liable for indirect or consequential losses. Both parties agree to indemnify the other for claims arising from their own breach or negligence.
These Terms may be updated with 30 days' notice. Continued use constitutes acceptance. Assignment requires prior written consent. Force majeure applies. If any clause is unenforceable, the rest remains in effect.
These Terms of Use are governed by the laws of the Republic of Cyprus. Any disputes shall be subject to the exclusive jurisdiction of the courts of Nicosia, Cyprus. Before formal proceedings, both parties will attempt 30-day good-faith negotiation.